If the TV's application works slowly, please follow the methods below to do the troubleshooting:
1. Clean the cache of the system. On the TV, please go to Apps -- >See All --> Safety Guard --> Device Manager -- >Quick Speedup:
2. Try to restore the TV back to the factory settings.
Press the Settings button on the TV remote, then select Settings --> System --> About --> Reset --> Factory Reset:
3. If the TV has internet access, please check if there is a new version of software updated online or not.
Press the Settings button on the TV remote, then select Settings -->System --> About -->System Update --> Network Update:
If the issue cannot be resolved, please feel free to call the TCL hotline for further help.
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