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FAQ
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What can I do if the TV cannot start up successfully from the standby status?
# Power Issues
What can I do if the TV keeps restart/power on and off always?
# Power Issues
What can I do if the TV has cross lines issue?
# Panel/Display
What can I do if the video is abnormal when using the HDMI IN port?
# Audio Issues
What can I do if the TV has no power at all?
# Power Issues
What can I do if the TV has a horizontal line?
# Panel/Display
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We're here for you, whether you are experiencing any issues or need product assistance.
Palestine
Customer Service Hotline:
Sunday-Thursday 10:00-18:00
Support Language: Arabic
For any service enquiries, you can contact us at: [email protected]
Lebanon
Customer Service Hotline:
+9611645645
Monday-Friday 8:30- 18:30
Saturday 8:30- 17:00 Sunday CLOSED
Support Language: Arabic
For any service enquiries, you can contact us at: [email protected]
Jordan
Smart Buy:
+962775469905
RRC:
+962791356005
NSAQ:
+960796624432
065562727
